GMS
GMS!
Communicate intelligently!
GMA changes …interactively the way you communicate with your customers. Whether via TV or mobile devices, GMA is a marketing tool that advertises your services and, through its seamless interface with the hotel’s PMS and BMS, manages all customer operations and services, from check-in to payment and check-out!
Win with GMS
Efficient Services
Movies and hotel offers
Present your entire range of movies as well as your hotel’s offers more efficiently and win:
More bookings
Present your entire range of movies as well as your hotel’s offers more efficiently and win:
High-tech customer service
The GMS is connected to the in-room TV and acts as a multimedia, entertainment and information center for your guests.
GMS mobile is the easiest way to enhance the customer’s stay experience while reducing hotel operating costs.
The system “learns” your guests’ preferences, so you can easily create unique services and amenities tailored to their needs.
From booking to …return!
The most advanced digital guest management system via TV and mobile devices. (GMS Mobile Concierge).
Book Now
- Connect to the booking system
- Cross-selling support
Help
- Virtual Concierge
- Synchronize devices
- Automatic room control
- Digital signage
Select
- Restaurant reservations
- Service-product orders
- Interface with minibar
- Account status
Welcome
- Personalized reception
- Individual preferences-offers
Have fun
- Fast WiFi connection
- Google Play TV apps and games
- High quality TV and Video on Demand
- Targeted notifications / Push Notifications
- Weather etc.
Check-out
- Quick check-out
- Room status
- Taxi call service
- Payments
- Customer preference aggregation
Check-in
- Interface with PMS/CMS
- Automatic Check-in
- Digital key
Relax
- Interface with the hotel’s BMS-WAGO
- Ready-made mood-plans
- Alarm clock
Return
- Personalized offer message / Push Notifications
- Targeted campaigns / surveys
Book Now
- Connect to the booking system
- Cross-selling support
Help
- Virtual Concierge
- Synchronize devices
- Automatic room control
- Digital signage
Select
- Restaurant reservations
- Service-product orders
- Interface with minibar
- Account status
Welcome
- Personalized reception
- Individual preferences-offers
Have fun
- Fast WiFi connection
- Google Play TV apps and games
- High quality TV and Video on Demand
- Targeted notifications / Push Notifications
- Weather etc.
Check-out
- Quick check-out
- Room status
- Taxi call service
- Payments
- Customer preference aggregation
Check-in
- Interface with PMS/CMS
- Automatic Check-in
- Digital key
Relax
- Interface with the hotel’s BMS-WAGO
- Ready-made mood-plans
- Alarm clock
Return
- Personalized offer message / Push Notifications
- Targeted campaigns / surveys
Unique accommodation experience for your customers
GMS Mobile App
The mobile app allows you to manage the relationship with your customers at every stage, from booking, during check-in and throughout the stay, to check-out and the return journey.
Before the stay
During the stay
After the stay
Architecture of GMS
GMS was designed to serve you and your customers.
Utilizing modern internet (cloud) technologies ensures efficient and seamless/reliable operation. The user app is installed on all mobile devices (iOS & Android), while the staff app is installed on iOS mobile devices (phones and tablets) and the Manager App (CMS) works from any device via a web browser.
Benefits of the system
Reduction of costs and third party fees
Reduction of printing costs with digital signage within each room and third-party fees thanks to the ability to book through the app on the customer’s mobile device.
Promote your services
The app’s increased capabilities to promote additional, upgraded and/or more expensive services allow the customer to personalize their stay and the hotel to achieve more profitable sales.
Prepare for the future
Location tracking technologies, digital wallet/electronic payments from mobile devices, digital keys and room control from the guest’s mobile device are the latest trends in the hotel industry.
Strengthening customer loyalty
Built-in loyalty programs offer points for each booking that are easily converted into gifts and rewards.
Improve the hospitality offer
Through a friendly, simple and easy-to-use interface with innovative features, hotels can leverage two-way communication in multiple ways.
Multifunctionality
With a single application for your entire network you have the ability to promote content for the whole or for each of your brands/brands individually.